Returns and Exchange Policy 

 

A Return Merchandise Authorization (RMA) number MUST be obtained from Dolce Milano’s Customer Service Department prior to returning any product(s). Return Authorization will only be given for returns of full cases and unused products only. Exchanges will not be made to customer until receiving original product(s). Returns must be filed within 15 days of receiving order. Re Stocking Fee: A 20% restocking fee is applied for ALL product(s) returned. Product must be shipped back prepaid to: Customer Service Department ATTN: Warehouse Manager. No credit will be issued to customer until receiving product(s) from customer.